Development Coordinator

Location
Make-A-Wish Mid-Atlantic 6555 Rock Spring Drive Suite 280, Bethesda, MD, 20817
Summary

Organization: Make-A-Wish Mid-Atlantic

Position: Development Coordinator

Employment Status: Non-Exempt

Location: Hybrid/Bethesda Office (2 days- Tuesday/Wednesday from Memorial Day to Labor Day; Tuesday/Thursday from Labor Day to Memorial Day)

Reports to: Chief Revenue Officer

Since 1980, Make-A-Wish has been creating life-changing wishes for children with critical illnesses around the world. Wishes have proven physical and emotional benefits that can give children with critical illnesses a higher chance of survival. When a wish is granted, a child replaces fear with confidence, sadness with joy and anxiety with hope. Every eligible child needs a wish to count on! The Mid-Atlantic chapter serves children in Maryland, the District of Columbia, and northern Virginia. We are fueled and guided by our values- values that are represented in the inspired people we work with and the transformational work we do every day. To learn more about us, please visit: https://midatlantic.wish.org.

ABOUT THE ROLE

The Development Coordinator provides critical operational, administrative, and project management support to the Development team with a primary focus on donor data management, reporting, and fundraising and campaign operations. This role helps drive organizational fundraising success through strong project execution, donor research, database management, and cross-functional coordination.

Responsibilities

Campaign & Project Coordination

  • Develop and maintain campaign timelines, project plans, and internal tracking systems
  • Coordinate campaign meetings, agendas, follow-up actions, and meeting materials
  • Track campaign deliverables and ensure timely completion of internal deadlines
  • Monitor campaign progress and provide regular performance updates to leadership
  • Coordinate naming opportunity tracking and related campaign documentation
  • Manage proposal production coordination including formatting, assembly, and internal review processes
  • Support presentation and deck formatting for donor meetings, campaign updates and leadership presentations
  • Manage follow-up tracking and internal accountability for fundraising activities and campaign initiatives
  • Coordinate vendors and external partners supporting campaign or development initiatives

Donor Research & Database Management

  • Manage donor qualification processes including research and prospect identification for individuals, foundations, and corporations
  • Conduct wealth screenings and maintain updated donor intelligence and fundraising data
  • Serve as the primary team resource for maintaining and updating the donor database
  • Ensure accuracy, completeness, and consistency of donor records, moves management activity, and fundraising documentation
  • Support donor portfolio management processes and prospect tracking

Reporting & Analytics

  • Generate reports and provide data analysis to support fundraising strategy and decision-making
  • Track key performance indicators (KPIs), campaign metrics, and revenue forecasting
  • Analyze fundraising activity and donor trends to support development planning and performance management
  • Maintain dashboards and reporting tools to support leadership visibility into fundraising progress

Development Operations & Team Support

  • Provide operational and administrative support to the Development team as needed
  • Assist with internal fundraising event support during peak campaign and event periods
  • Help ensure strong coordination and communication across Development, Communications, and Events teams
  • Support ongoing process improvement efforts to strengthen fundraising operations and team efficiency

Expected Outcomes

  • Improved campaign execution, accountability, and timeline management
  • Accurate and timely donor data management and reporting
  • Strong internal coordination across fundraising initiatives
  • Increased efficiency in proposal production, follow-up management, and campaign tracking
  • Enhanced donor pipeline visibility and fundraising analytics
  • Strong operational support that enables frontline fundraisers to focus on donor engagement and revenue generation
Requirements
  • Computer/System Skills: Proficiency in Canva and Microsoft Office. Extensive experience working with Salesforce and Business/Power BI (Business Intelligence) platform and fundraising reporting
  • Certificates, Licenses, Registrations: None
  • Other Requirements:
    • Strong analytical and problem-solving skills
    • Ability to manage multiple deadlines and coordinate across teams
    • Excellent written and verbal communication skills
    • Ability to handle confidential donor information with professionalism and discretion
    • Ability to demonstrate passion for the mission of Make-A-Wish Mid-Atlantic
Education & Experience
  • Education: Bachelor's degree or equivalent experience
  • Experience: Two-Four (2-4) years of experience in development, fundraising operations, project coordination, nonprofit administration, or related field
Chapter Benefits
  • Competitive salary
  • Comprehensive benefits package including healthcare, dental, vision insurance; life/disability insurance; 403b company match; paid vacation and holidays
  • Hybrid work environment
How to Apply

To apply, submit your cover letter and resume to: slucas@midatlantic.wish.org.

We are an Equal Opportunity Employer. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.