Internships

Internships

Thank you for your interest in Make-A-Wish® and our internship program. Internship opportunities are available in our Austin and San Antonio offices every fall, spring, and summer semester.

For additional information on internship opportunities, please contact Nikki Dulay at [email protected] 

Please Note: All Spring 2021 internships will be remote with some in-person projects, where masks will be required and all social distancing guidelines observed. Even though the internship will not meet in an office setting daily, we do require that you are located in the Austin or San Antonio area, respectively.

 

To download a PDF version of the Internship Positions and Application, click below.

FY 21 MAW CSTX Internship Positions and Application.pdf

Job Descriptions

JOB TITLE: PROGRAM INTERN

Related Fields: Communications, Hospitality, Customer Service, Event Planning, Nonprofit Administration

Position Overview

  • Assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, etc.
  • Audit and transfer hardcopy wish files to electronic files
  • Solicit discounts/donations from local vendors
  • Manage constituent information in Salesforce database
  • Complete Wish Family Welcome Calls and follow up calls
  • Create thank you notes for in-kind vendors and volunteers
  • Interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable
  • Support Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.)
  • Assist Development Department with department needs when applicable
  • Strong preference for detail-oriented individuals and individuals proficient in verbal and written Spanish

JOB TITLE: DEVELOPMENT INTERN

TRACK: COMMUNICATIONS AND MARKETING (AUSTIN ONLY)

Related Fields: Advertising, Communications, English, Graphic Design, Journalism, Marketing, Media, Photography, Public Relations, Videography

Position Overview

  • Increase awareness of Make-A-Wish® in the central & south Texas community
  • Write wish stories for newsletters, website, press releases, donor thank you’s, and other marketing materials
  • Create copy and graphics for social media
  • Design event collateral, including t-shirts, programs, marketing materials, etc.
  • Photograph wish reveals and other in-person events, as needed
  • Support and plan video projects (filming and production)
  • Assist Program Department with department needs when applicable

JOB TITLE: DEVELOPMENT INTERN

TRACK: EVENT PLANNING (AUSTIN ONLY)

Related Fields: Communications, Business Administration, Event Planning

Position Overview

  • Increase awareness of Make-A-Wish® in the central & south Texas community
  • Assist with internal and external events, including:
    • Contacting vendors, negotiating contracts
    • Soliciting donations in-kind and monetary
    • Managing volunteer communications and duties
    • Collecting supplies/running errands leading up to event, and
    • Attending/working events, when applicable
  • Write post-event thank you notes
  • Assist Program Department with department needs when applicable

JOB TITLE: DEVELOPMENT INTERN

TRACK: FUNDRAISING AND DONOR STEWARDSHIP (AUSTIN ONLY)

Related Fields: Business Administration, Communications, Nonprofit Management

Position Overview

  • Increase awareness of Make-A-Wish® in the central & south Texas community
  • Manage existing donor information and compile potential donor information
  • Write thank you notes and create other stewardship materials
  • Research, compose, and follow-up on grant applications
  • Assist in the coordination of our chapter’s involvement in national fundraising partnerships and initiatives
  • Create tax acknowledgement letters or other monetary recognition documents for in-kind vendors or donors
  • Support Kids for Wish Kids program, including conducting research, outreach, and recognition for participating schools
  • Assist in the development and growth of a young professionals program
  • Assist Program Department with department needs when applicable

JOB TITLE: DEVELOPMENT INTERN (SAN ANTONIO ONLY)

Related Fields: Advertising, Communications, Event Planning, Journalism, Marketing, Media, Public Relations

Position Overview

  • Increase awareness of Make-A-Wish® in the central & south Texas community
  • Write thank you notes for event and donor follow-ups
  • Assist with internal and external events, including contacting vendors, soliciting donations, managing volunteer communications, collecting supplies/running errands leading up to event, and attending/working events when applicable
  • Support fundraising efforts and manage donor data
  • Compile donor and potential donor constituent information
  • Research, compose, and follow-up on grant applications
  • Assist in the coordination of our chapter’s involvement in national fundraising partnerships and initiatives
  • Manage donor event needs and attendees
  • Assist Program Department with department needs when applicable

Essential Duties, Responsibilities, and Skills for all Positions

  • Ability to learn quickly, work independently, and manage multiple projects in a fast-paced environment
  • Strong written and oral communication skills
  • Must be comfortable making phone calls on behalf of the organization
  • Represent the Make-A-Wish® brand with internal and external stakeholders
  • Reliable mode of transportation
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

 

PLEASE NOTE: All internships are unpaid and require 12-15 hours/week. We DO accept applicants who are completing this internship for course credit.

Internship Application Instructions

Spring 2021 Application Deadline: Friday, November 27th by 5:00 PM

Summer 2021 Application Deadline: TBD

Fall 2021 Application Deadline: TBD

  1. Submit via email*:  
  • Resume
  • Cover Letter
  • (1) Letter of Recommendation from a professional source – can be sent from the applicant or person writing the recommendation
  • OPTIONAL FOR DEVELOPMENT APPLICANTS ONLY – PR/Media Writing Sample (no academic papers) or Social Media and/or Graphics Portfolio

 

*Please specify which department (and track for Development applicants – you may apply for multiple tracks) you are applying for and send your application materials to the respective office location contact. If you are interested in applying for multiple departments for the same semester, please submit one application and identify which departments you are applying for in your cover letter.

  1. Once your resume and supporting paperwork has been received and processed, if you are selected to move forward in the interview process, we will schedule a face-to-face interview
  2. All applicants must successfully pass our pre-screening criminal background check prior to beginning their internship

 

Should you have any questions during the application process, please do not hesitate to contact us. Thank you for your interest in helping us transform lives, one wish at a time!

 

Please submit Austin Office applications to Nikki Dulay at [email protected] and San Antonio Office applications to Sarah Gaye at [email protected].

 

Molly’s Internship Experience

Summer 2019 Interns

I encourage anyone considering applying for an internship at Make-A-Wish to take the chance - for me, it is the best internship experience I’ve ever had.

In summer 2019, I was an intern in both the Program and Development department. During my time, I helped with planning, marketing, and volunteering for the signature fundraising event Over The Edge. I also gained exposure to interacting with wish families, calling local companies for donations, calling airlines to make flight changes, and coordinating logistics for wish reveals.

One of my favorite memories in particular was working on a wish to have a shopping spree. The wish kid wanted to shop at a designer brand at one of the malls, and I was amazed at the store’s generosity when planning his shopping day, which reinforced how a community comes together to make a wish very special.

Although there were so many great moments with helping to grant wishes, there were also challenges. I encountered wish kids who were shy to open up during wish discovery interviews or were nonverbal so I had to learn how to meet them on their communication level. These were experiences I didn’t expect to encounter at the start of my internship, but it was rewarding to learn how to problem solve and think creatively to still provide a great experience for each kid.

As a result of my time at Make-A-Wish, I gained valuable people skills and organization skills. I also loved the positive work environment in the office – everyone was there to help whenever needed, and any time coworkers brought their dogs to the office, it was sure to be a great day.

Although I was a communications major in college, I always knew I wanted to pursue a career path that involves working with kids. Thanks to my time at Make-A-Wish, I was able to find a path that combined both of my passions, and I’m now in graduate school studying to become a child life specialist.

Alexis’s Internship Experience

Alexis at a Make-A-Wish Event

I interned in the Program department during the spring of 2019. I’m a wish kid alumnus, so I loved experiencing the behind-the-scenes side of Make-A-Wish. I was able to use my own wish experience to personalize wish itineraries and backpacks, as well as connect with other wish kids during their wish discovery interviews. One of my favorite wishes I worked on was for a little boy who wished to go to the Wizarding World of Harry Potter in Orlando, Florida. I was able to customize everything for his trip, including the creation of a personal Hogwarts letter. I also supported the Walk For Wishes fundraising event, where I organized wish family and volunteer invitations and helped to coordinate event entertainment. I learned leadership skills and the value of flexibility because there were always new projects to work on every week.

My favorite aspect of the internship is the people who work there. The staff is amazing and works tirelessly to go to extraordinary lengths to make sure that each child’s wish comes true. I loved working in such a supportive and warm environment. Because of my internship with Make-A-Wish, I’ve learned that I really want to spend my career helping children and their families.

Chad’s Internship Experience

Chad at Zilker Park in Austin, TX

Working at Make-A-Wish was a fun experience, and the company culture was really great. I interned under the Development department during the spring of 2018. I worked on two major events during the semester – Wishes and Dishes and Over The Edge. My favorite memory was working on Wishes and Dishes because it was so cool to see the venue be set up and finished from ground zero. I learned how to make cold calls to ask for donations, and overall improved my professional communication skills.

Having experience working with a nonprofit has been really helpful in my current job in technology sales, where I communicate with nonprofits regularly. The internship was the perfect balance between a fun work environment and learning practical skills. It was also amazing to make a difference for the wish kids in the community with the work I was doing.

Angelica’s Internship Experience

Intern Angelica with Wish Kid

During my final semester in college, I interned with the Program department at Make-A-Wish. My internship came at the perfect time because the experience allowed me to focus on the transition from college to the real world. I love how much of a team aspect Make-A-Wish has and how hard everyone works to make each wish happen. There’s so much that goes into each wish that you wouldn’t know from the outside, and every staff member plays a part to make the wish a special experience for the child and their family.

During my internship, I learned how to communicate to different kinds of people and businesses. It was a really good experience learning how to be a liaison between the wish family, people from the child’s medical team, and various companies. I also learned a lot about the importance of details and how crucial they are to make a wish go from ordinary to extraordinary. By the end of my internship, I was able to help plan some wish reveals from start to finish. My favorite memory was helping with a wish to have a playscape – I was able to practice everything I learned throughout the semester and be part of the wish reveal, where I not only saw all of the work and research I had done become a reality, but also got to see the look on the wish kid’s face when he saw his playscape for the first time. That moment was priceless.

An internship with Make-A-Wish is really special because the work you do is so fulfilling, whether it’s a direct interaction with a wish family or a file organization project, it’s all for such a great purpose. Everything you do and every person you meet matters, and that’s especially true at Make-A-Wish. You get to be a part of making something incredible happen for a wish kid and their family.