Development & Operations Specialist, Triad
The Development & Operations Specialist works as an independent contributor and as part of a team to execute the resource development strategy of the Triad region, working with staff and appealing to individuals, clubs, organizations, and businesses throughout the community to develop partnerships and a sincere vested interest in our mission to raise funds and awareness. This role is responsible for the day-to-day fundraising management operations, such as mail & money processing, data base fundraising entry, and working alongside volunteer auction committees.
The Development & Operations Specialist works closely with the Senior Market Director to implement all aspects of the development plan in the Triad region. The Development & Operations Specialist assists with fundraising activities including, but not limited to: fund drives, individual giving, cause marketing campaigns, donor relations, ancillary fundraising events, live & silent auction, wish family engagement, and signature fundraising events especially the spring Kentucky Derby Classic. Position assists with donor recruitment, cultivation, retention, stewardship and appreciation. The Development & Operations Specialist also assists with logistical support, volunteer management, and administrative duties.
Fundraising:
- Support development efforts by maintaining, cultivating, and stewarding donors and prospective individuals, corporations, and organizations to invest in our mission.
- Support development efforts through community education presentations, prospect meetings, and any related engagement or relationship development interaction.
- Support organization in work to obtain event and in-kind donations, identify, cultivate, steward, and solicit existing and additional donors.
- Support efforts to identify, solicit, steward, maintain, and upgrade annual donors.
- Work closely with the Director of Development to execute fund development goals, programs, and plans in the Triad region.
- Assist with management of internal event auction procurement, meeting fiscal goal and budgets expectations, as well as assist in volunteer recruitment and management.
Event Logistical Support:
- Manages consultants and vendors prior to and during the event to ensure flawless efficiency.
- Maintains event budgets and prepares check requests.
- Oversees the post-event coordination including but not limited to debrief meetings, recognition to key constituents, financial reporting and data transfer.
- Informs and updates staff members and other involved parties throughout the event cycle.
- Manage committee to solicit auction items.
- Manage all event processes in OneCause including: auction item upload, guest management, financial logging.
- Work with Volunteer Manager to recruit and train volunteers.
- Performs additional duties and responsibilities as needed.
Record Keeping and Administrative Support:
- Utilize SalesForce to maintain foundation, corporation, and individual donor information for evaluation, stewardship, and reporting.
- Oversee the recruitment, onboarding, and management of the Greensboro office internship program; following an organized plan to provide tasks, instill growth and leadership to further develop their knowledge of a non-profit career.
- Process mail to assist Database and Information Manager with batch imports. Work with Charlotte Office Manager to manage IT support and ordering of office supplies for the Triad office.
- Submit building maintenance requests to building superintendent.
- Manage check requests and purchase card transaction tracking.
- Answer phone and door and direct donors and guests to staff and resources.
- Perform data entry, event preparation, and other duties as assigned by the Senior Market Director.
- A self-starter to take initiative and encourage others; must have the self-confidence, the integrity, the intellect, and the perseverance that inspires trust and confidence.
- A decisive thinker, doer and strategic leader; will challenge, push and inspire volunteers and donors to think “big” and long-term; the ability to focus donors and volunteers on key issues/initiatives that will benefit the organization in the long term.
- Excellent communication, management and interpersonal skills.
- Strong organizational/administrative skills; will be hands-on, someone who will get into the details and can handle multiple projects simultaneously and ability to work under pressure to meet deadlines.
- Financial acumen; must be comfortable with the financials of the business; operates with transparency and manages limited resources well.
- An entrepreneurial spirit; a highly driven, energetic, detail oriented, roll-up-the-sleeves yet disciplined work style; a person who enjoys a small company atmosphere and will be comfortable in an environment with lean staffing; the ability to wear several different hats and switch gears quickly and frequently.
- Working knowledge of Microsoft Office including Outlook, Word, Excel and Power Point (SalesForce a plus).
- Experience with pledge-based campaigns and grassroots fundraising.
- Ability to drive to events, meetings, planning sessions and other Make-A-Wish proceedings and to access reliable transportation for long drives.
- Ability to maintain flexible hours, including nights and weekends as needed and creativity to work in a fast-paced environment.
- Networking experience, ability to create new professional relations as well as nourish current relationships.
- Skillset to effectively work in a team and collaborative environment.
- This position requires a Bachelor’s Degree in Marketing, Non-Profit Management, Communications or another related field (equivalent work experience may be substituted).
- A minimum of two years’ experience in non-profit (or comparable) organizations is preferred.
- Must be able to lift or carry a minimum of 40 pounds
- Valid driver's license and reliable vehicle
Email resume, cover letter (stating the position you're applying) to [email protected] by August 5th, 2022. Please add position applying for in SUBJECT line of email.
NO PHONE CALLS OR EMAILS, PLEASE!