Program Intern
This is a paid summer internship within the Program Department. The department is responsible for all aspects of mission delivery, including managing referrals and eligibility determination, intake, wish discovery, wish determination, wish planning and wish execution. The position will touch all aspects of the program department’s work, from conducting welcome calls to newly eligible families, to assisting with wish granting operations, to helping with outreach efforts to increase the number of qualified referrals of children eligible for a wish.
This internship can either be hybrid remote/in-person at our office in downtown Oakland (preferred) or fully remote, with a time commitment of 24 hours per week June through August 2023. The internship begins the week of June 12, 2023.
This is a paid internship; compensation is $18/hour. College credit may be available depending on the requirements of your college or university.
Wish Granting
- Conducting welcome calls to newly eligible families
- Entering data from wish paperwork into our database
- Assisting all team members with the planning and execution of wish experiences including possibly research, communication, logistics, documentation and submitting financial records
Outreach
- Evaluating and analyzing data of existing medical referral sources
- Researching and compiling additional referral resources and contacts in more remote or underserved areas in our chapter’s region, with the goal of reaching every medically eligible child
- Creating and maintaining database of potential and new referral sources
- Assist in referral source stewardship and appreciation efforts
- Passion for and desire to contribute to the mission of Make-A-Wish
- Highly organized and detail oriented
- Strong verbal and written communication skills
- Ability to handle sensitive and confidential medical and personal information
- PC proficient (Microsoft Word, Excel, etc.)
- Salesforce, or other database experience preferred
- Research and data analysis background preferred
Interested applicants should send a cover letter and resume via email to: volunteer@sf.wish.org. Application deadline is April 15, 2023.
No phone calls, please. This position is open until filled.
An Equal Opportunity Employer
Diversity makes us stronger. Make-A-Wish Greater Bay Area is committed to diversity in its service and creating an inclusive work culture and environment that is reflective of the San Francisco Bay Area. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.