Program Associate

Type
Job Announcement: February 2022 - Full or part-time role
Location
Make-A-Wish Greater Bay Area 1333 Broadway, Suite 200 Oakland, CA, 94612
Summary

Make-A-Wish Greater Bay Area is a wish granting organization. Together, we create life-changing wishes for children with critical illnesses. Our Chapter serves children from Monterey to the Oregon border west of Interstate 5. Each wish is unique and is the dream of a child who is critically ill, the resulting smiles speak volumes to the healing effects of a wish come true. Our vision is to grant the wish of every eligible child which will require increasing referrals, growth of volunteer base, expanded donations of in-kind and cash gifts, and broadened communication across our entire territory.

Make-A-Wish Greater Bay Area is seeking a compassionate, detail-oriented, critical-thinking team player to plan and implement wishes.

This non-exempt position reports to the Senior Program Manager. This position is required to work in the MAW office at least 2 days a week (Tuesday and Wednesday) as part of the hybrid work model.

Responsibilities
  • Manage an average caseload of 100 wishes simultaneously, with a goal of granting 75-90 wishes per year
  • Coordinate all aspects of wish experiences, from inception to completion and closeout. Clarifying and finalizing wish ideas with wish children and families
  • Manage wish costs through detailed budgeting, tracking, solicitation and stewardship of in-kind donations and maintain detailed administrative and financial records of wishes 
  • Request medical clearance forms from Senior Medical Outreach Associate when needed; following up directly with medical teams to ensure wish is still deemed appropriate
  • Support in managing a portfolio of Wish Exchange wishes to deliver wish experiences to wish families from other Make-A-Wish Chapters 
  • Act as a liaison between families, volunteers, assisting chapters, medical team, vendors, and donors 
  • Collaborate with other departments to maximize wish experiences and ensure visibility of the mission 
  • Advocate for the mission to ensure each wish child is the center of their wish journey. 
  • Coordinate office volunteer projects and supervising as appropriate 
  • Share On-Call duty with the other members of the Program staff (includes weekends and evenings) 
  • Other duties as assigned.
Requirements
  •  2+ years related work experience
Education & Experience
  • Associates or bachelor’s degree preferred but not required
  • Spanish fluency preferred
How to Apply

Send a letter of interest and resume to:

Program Associate Search
Make-A-Wish Greater Bay Area
jobs@sf.wish.org

Office Location
1333 Broadway, Suite 200
Oakland, CA 94612

Other Info

No phone calls, please. Position is open until filled.

An Equal Opportunity Employer.

Diversity makes us stronger.

MAWGBA is committed to diversity in its service and creating an inclusive work culture and environment that is reflective of the San Francisco Bay Area. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.