Who We Are:

At Make-A-Wish® Arizona, we are more than a great place to work — our work is life-changing. 45 years ago, the inspiration for Make-A-Wish began with one Arizona boy's wish to be a police officer. Today, the global organization has granted more than 500,000 wishes (more than 8,500 wishes in Arizona alone) and transformed countless lives.

We at Make-A-Wish Arizona are extremely team-oriented. We are striving to create an inclusive and diverse office that incorporates teamwork, open communication, and strategic leadership. We are looking for passionate individuals who share the same passion for building trust, improving communication, and creating strategies for success.

Our Mission: Together, we create life-changing wishes for children with critical illnesses.

Our Vision: To grant the wish of every eligible child.

What We Offer:

• Competitive compensation with annual incentive potential up to 10% of salary
• Comprehensive benefit package: Medical, Vision, Dental
• Health Savings Accounts generously funded by the employer and Flexible Spending Account Options
• Employer-paid Short Term Disability, Long Term Disability and Life Insurance
• 401(k) Retirement Savings Plan with a generous employer match
• 20 PTO days, 5 Sick Days, 14 Paid Holidays, and 1 Volunteer Day annually
• Paid sabbatical after 5 years of service
• A cohesive and welcoming culture
• We close at noon every Friday!

JOB TITLE: Director of Events
Reports To: Chief Development Officer (CDO)
Supervises: Events Manager/ Development/Events Coordinator

Purpose of Position: Events are crucial components of the fundraising strategy for Make-A-Wish Arizona. The chapter hosts large fundraising events each year with the priority being Wish Ball every Spring. The Director of Events is responsible for the oversight and execution of this signature event from fundraising to logistics as well as oversight of other internal events, external events and the event team positions and driving revenue for the organization.
 

Essential Duties/Responsibilities:

- Responsible for all aspects involved with holding successful events managed by the chapter. This includes, but is not limited to, creating sponsorship opportunities, engaging committees, finding venues and negotiating terms, developing the project plan for the event, creating and following a work plan and event budgets, holding committee meetings, communications with all internal customers (board, staff, and committee members). Day of event logistics is the direct responsibility of the Director of Events.

- Work cooperatively and collaboratively with all members of the Development Department and other departments to ensure a well-run events.

- Develops event sponsorship plans & works alongside leadership and team to secure event sponsorships.

- Experienced in concepting, writing & developing Event/Gala/ Wish Ball program, print pieces, speeches. Familiarity with utilizing events platforms and latest event technology.

- Experienced in procurement & oversight of live auctions, silent auctions, etc. separate from above.

- Assists CDO in the annual board campaign and its success.

- Works with the CDO to identify and secure pre-commitments for Fund-A-Wish.

- Maintains and updates the annual budget for each internal event.

- Collaborate with and help guide the direction of events undertaken by the Phoenix and Tucson Wishmakers Councils. This includes event strategy, planning, execution and debrief.

- Analyzes outcomes post-events to include gross and net revenue, ROI, assessment of what worked and what did not, and recommendation for best future outcomes.

- Assist in stewarding, cultivating and managing strategic event donor/volunteer relationships.

- Increases revenue from internal/external events through the engagement of volunteers, soliciting community support of events and working with the development and marketing teams to expand community outreach regarding events.

- Carry/co-work with CDO & Dev team on a portfolio of 25- 50 key corporate & individual event donors with an eye on growing them into donors outside of strictly event giving.

- Supervises the Events Manager (title may vary) and assists in assessing all external event opportunities.

- Works directly with the External Events Manager on all large external events.

- Continually scouting for new event opportunities both internal and external.

- Adheres to all Governing Policies, Performance Standards and Guidelines of MAWFA as well as Chapter internal controls, policies and procedures.

- Occasionally works with national MAW on any local events.

- Perform other duties as assigned.
 

Minimum Education and Experience Requirements:

• Bachelor’s degree in Communications, Business, Marketing or another related field.

• A minimum of 5-7 years’ experience with large fundraising event planning.
 

Knowledge, Skills, And Abilities Requirements:

The Director of Events must believe in the mission and vision of Make-A-Wish. He or she must model integrity, work to inspire colleagues and contacts, and strive to build a great team. In addition, the Director should have:

• The ability to manage multiple and complex projects on tight deadlines.

• Be organized, detail-oriented and a results-oriented team player.

• Must be available to attend events after work hours or over weekends.

• Strong familiarity with local venues and vendors.

• Previous fundraising event experience.

• Exceptionally strong writing skills.

• Strong verbal and interpersonal communications skills.

• Strong computer skills, with familiarity in using Microsoft Office suite applications and an understanding of the fundamentals of using electronic mail and the Internet.

• Be familiar with database management software, preferably Salesforce.

• Experience a high level of comfort in dealing with a diverse group of individuals, families and other contacts.

• Display a highly professional demeanor and be able to work successfully with a wide variety of constituents including donors, board members, volunteers, and professional consultants.

• Possess high levels of integrity, trustworthiness, flexibility, compassion, and humor are necessary to address the practicalities of a growing nonprofit, along with the creativity and persistence required to elicit new thinking and change.

• Ability to manage multiple priorities, and work in a deadline driven environment.
 

Physical Requirements:

• Communicate effectively in person or using telecommunications equipment.

• Enter and locate information on computer.

• Grasp, manipulate and turn objects of varying size and weight requiring fine motor skills and hand eye coordination.

• Sitting position while performing office tasks and while driving.

• Ability to type on computer keyboard and use computer mouse.

• Write documents and reports using a writing instrument or computer.

• Occasional stooping, bending, lifting, carrying and/or placing of boxes of documents or other materials weighing less than 25 lbs.

• Presents information in small or large group settings and to individuals.

• Reads and visually verifies information often in small print.

• Stand, move, and/or walk between offices, departments and during fundraising or other events, sometimes on uneven ground.

• Exposure to inclement and outdoor weather when walking between office buildings and participating in fund raising or events.

• Travel to and from fund raising events and to fulfill other marketing and events duties, as needed.

Note: Employees are held accountable for all duties of this job, though this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

To Apply: Please submit your cover letter, resume and three references to jobs@arizona.wish.org.

JOB TITLE: Donor Care Associate
Reports To: Donor Care Manager
Supervises: N/A
 

Purpose of Position: The Donor Care Associate is responsible for high volume data entry, gift letters, airline miles, address changes, email unsubscribes, mailing lists and assisting with keeping the donor database accurate/up-to-date.

Essential Duties/Responsibilities:

• Ensures that process documentation is kept accurate, current and easily accessible/understood
• Assists in processes surrounding data entry of donors & gifts
• Oversees the data entry and processing of the daily mail log and In-Kind gifts for wishes, events, and other.
• Monitors and inventories the Toy Closet (including Donor Care toy storage unit) – processes all inbound In-kind donations into the Toy Closet
• Assists with data clean up and deduplication of accounts/contacts
• Oversees adjustments and recoding of nationally distributed gifts
• Creates and oversees all tax-acknowledgement letters for cash and in-kind gifts, including honor/memorial cards
• Deposits checks when necessary
• Regularly coordinate with Make-A-Wish America Shared Financial Services (SFS), and occasionally Make-A-Wish America Comprehensive Donor Care (CDC).
• Other duties include, but are not limited to, donor care phone calls, direct mail, national portal for online, airline miles, vehicle donations, address/email changes/unsubscribes and all outgoing receipts, gift letters, and mailing lists

Other Duties/Responsibilities:

• Assists with other development and program department activities, as assigned by Donor Care Manager
• Represents Make-A-Wish Arizona at selected events as assigned
• Performs other duties as required

Job Qualifications:

Knowledge, Skill & Ability:

• Experience in database entry and management (experience in Raiser’s Edge and/or Sales Force is preferred, but not required)
• Proficient in MS Word, Excel, Access and web-based tools for research
• Excellent organizational skills and attention to detail, as well as the ability to manage time and adhere to deadlines
• Evidence of strong initiative, self-direction, flexibility and ability to complete tasks in a timely manner
• High level of sensitivity when dealing with confidential gifts and constituent information
• Experience in Business Process Documentation and Database Relationship Management
• Experience in working in a team setting; ability to work well with others

Note: Employees are held accountable for all duties of this job, though this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This position is FLSA Non-Exempt, Hourly and can be subject to overtime compensation.

To Apply: Please submit a Cover Letter, Resume, and 3 References to jobs@arizona.wish.org by May 2, 2025.

Our goal this year is to grant 475 wishes for Arizona children facing critical illnesses. We are expanding our efforts and reach statewide so we can get closer to our vision - to grant the wish of every eligible child.

Every wish is as unique as the kids we serve. The common thread behind these wishes? Each wish is possible because of supporters in our community!

The Make-A-Wish Arizona internship program is designed for young professionals with the goal of being a leader in the nonprofit sector. All interns must be 18 years of age or older. To learn more or apply, please visit Internships - Make-A-Wish® Arizona.

At Make-A-Wish Arizona, everyone is different and valued. We believe that people of any race, color, ethnicity, sex, gender identity and expression, sexual orientation, faith, religion, age, physical and mental ability, neurodiversity, socioeconomic status, nationality, cultural background, military status, or any other aspect which makes them unique are welcome and important. Together, we continue to build a community that fosters so that we can grant the wish of every eligible child. 

At Make-A-Wish Arizona, we strive to communicate openly and honestly while speaking our truth. We encourage all to do the same, and we acknowledge that these conversations can be difficult and uncomfortable. All viewpoints are welcome unless they spread misinformation or diminish or dehumanize others. Our commitment to this work enriches our organization and makes us all stronger together.