Bilingual Wish Coordinator

Type

Full Time / Exempt

Location
Make-A-Wish Oklahoma | Tulsa Preferred | Tulsa, OK, 74136
Summary

Complete coordination of wishes and all corresponding logistics within the pre-determined budget for each wish, wish children, and families.

Responsibilities
  • Coordinates the granting of wishes 

  • Works with families, volunteers, vendors, and donors throughout the wish process 

  • Works with volunteers on the solicitation of in-kind goods and services to enhance the wish-granting process 

  • Creates wish budgets within department guidelines. Plans and creates itineraries and assembles and sends wish packets; including, but not limited to, independently booking travel arrangements and all other types of national, regional or local “wish” packages within said budget 

  • Ensures all budget and expense forms, in-kind donations, and cash expenditures are tracked properly 

  • Maintains administrative records of wishes in database and files including proper paperwork for each wish 

  • As needed, seeks the advice of physicians, social workers, and other medical professionals to address medical needs of wish children or wish participants  

  • Protects wish file confidentiality through chapter approved systems and personnel training 

  • Functions as primary contact for the wish children and families assigned  

  • Assists with incoming wish assists for Oklahoma 

  • Consistently implements national and chapter wish-granting policies, guidelines, standards, and procedures to ensure consistent program quality and to protect wish families and the Foundation 

  • Helps to identify and solve program issues and increase quality of wish experience for families and volunteers 

  • Develops and maintains positive relationships with referral sources 

  • Other duties as assigned by the Director of Program Services 

Requirements
  • Bilingual English/Spanish language skills required 

  • Ability to manage and prioritize multiple tasks effectively 

  • Ability to navigate a wide range of digital platforms 

  • Demonstrates ability to be detail–orientated and has strong organizational skills 

  • Ability to motivate and support a diverse constituency in a team-oriented atmosphere 

  • Demonstrates excellent communication and customer service skills 

  • Must be a self-motivated, self-directed individual and work without direct supervision 

  • Ability to successfully work in a collaborative, team-oriented organization 

  • Demonstrates commitment to and a passion for the work for the Make-A-Wish Foundation 

Education & Experience
  • Bachelor’s degree or equivalent education and work experience 
How to Apply

Please send cover letter and resume to jobs@oklahoma.wish.org