Wish Coordinator - Make-A-Wish® Southern Nevada

Type

Full-time

Location
Make-A-Wish Southern Nevada 9950 Covington Cross Dr Las Vegas, NV, 89144
Summary

Make-A-Wish, Southern Nevada is currently hiring for a Wish Coordinator. Reporting to the Wish Manager, this role is responsible for planning and executing wishes within policies and procedures.

Responsibilities

Wish Coordination

  • Be bold, brave, and committed to making eligible wish kids’ one true wish come true
  • Manage wish granting process from wish approval process to closure and maintain accurate and current electronic and hard copy wish files in accordance with National and Chapter policies, guidelines, and standards.

This includes, but is not limited to:

  • Brainstorming, delegating to, and assisting volunteers assigned each wish
  • Communicating with wish families directly by phone and email
  • Working with local or national vendors for wish needs
  • Identifying and soliciting in-kind (donated) resources
  • Working with other Make-A-Wish chapters to generate travel itineraries
  • Compiling travel itineraries and other wish-required paperwork
  • Extensive data-entry in Raiser’s Edge database (high attention to detail and accuracy required) 
  • Create “Humble Request” 1-page reports on wish children for whom you require in-kind or cash resources
  • Direct all activities of wish volunteers to ensure impactful wish granting
  • Maintain and document communications with wish volunteers and wish families
  • Identify and resolve with leadership situations affecting the wish
  • Communicate wish information to appropriate constituents
  • Share responsibility of 24-hour local wish family emergency line
  • Identify media-approved wish children to share our organizational results through marketing efforts
  • Maintain working knowledge of National policies, guidelines, resources, and National sponsors as they relate to wish granting
  • Familiarization with international, federal, state, local laws and restrictions impacting program delivery, i.e., travel, transportation, permits and ordinances

Financial Management

  • Develop and manage approved wish budgets as defined in chapter policy
  • Manage individual credit card transactions, receipts, and reconcile accounts monthly
  • Prepare and submit all in-kind and cash payment requests
  • Reconcile cash and in-kind (donated) receipts to wish files within 60 days of wish occurrence
Requirements
  • Bachelor’s degree or equivalent event-planning experience
  • Excellent time management and organizational skills
  • Excellent computer skills required (Microsoft Word, Microsoft Excel)
  • Data-entry/customer relationship database experience required. Raiser’s Edge experience preferred
  • Must possess excellent verbal, written and presentation skills
  • Must be self-motivated, creative, detail-oriented, and excel in problem-solving skills
  • Bilingual in English and Spanish a plus 
  • Able to prioritize and manage multiple responsibilities with minimal supervision. Project management experience a plus
  • Ability to deal with sensitive information with a high level of trust and confidentiality
  • Empathy for a variety of familial and medical situations
  • Ability to respond to rapidly changing situations
  • Collaborative work ethic with ability to motivate and support a diverse constituency
  • Ability to connect with people and engage others in the mission of the organization
How to Apply

For the full job description and to apply, please click here to visit our employment page on Indeed.