Development staff members are responsible for the identification, qualification, cultivation, solicitation and stewardship of all funds from individuals and foundations. The department is also responsible for all national philanthropy campaigns.
The Corporate Alliances Department is responsible for national corporate sponsorship programs including cause-related marketing, sponsorship, product licensing, in-kind programs and workplace giving. These programs generate significant financial, mission-critical, in-kind and volunteer resources that benefit the entire organization. Corporate Alliances is dedicated to building long-term, integrated strategic alliances with its corporate sponsors.
The Chapter Support Department provides leadership in the development of organizational policies, support resources and intervention strategies to help chapters enhance their financial and organizations performance as they strive to grant the wish of every eligible child. Chapter Support works closely with chapters to address performance, leadership and organizational development issues, and ensure strong chapter field operations that are consistent with national policies and performance standards, and nonprofit best practices.
The Brand Advancement Department is responsible for marketing, public relations, communications, creative services, cultivation of entertainment and sports industry relationships, and management of national events and brand campaigns.
Finance and Operations
Finance and Operations is responsible for maintaining the integrity, accountability and viability of Make-A-Wish in all areas relating to accounting; internal and external reporting; cash management and investments; disclosure; risk management; and internal controls. In addition, the Finance Department is responsible for: the internal audit process for the national organization; the external audit processes for chapters and the national organization; the preparation of the national operating budget; the preparation of all state and federal filings; the administration of the Wish Fulfillment Fund and chapter development funds; and providing chapters with information, training and support in these areas of responsibility.
The HR Department is responsible for human resources, employee learning and development activities. The primary goal of the HR Department is to provide innovative and cost-effective programs in support of strategic initiatives to recruit, develop, retain and reward National Office staff.
Learning and Development
Housed in the Human Resources Department, Learning and Development is responsible for overall learning initiatives within the organization. This includes the learning platform, the Annual Conference and other related conferences, webinars, chapter professional development opportunities and programs and other training initiatives and orientations. In addition, Learning and Development develops and coordinates enterprise online learning, as well as the National Office learning program.
Information Technology provides Make-A-Wish with strategy information, technology planning and administration, local and wide area networking, Internet communication, technical training, help desk and technical support services.